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“We are sorry, deeply and truly sorry,” Boeing CEO tells victims

Boeing Co Chief Executive Dennis Muilenburg on Tuesday (October 29) apologized to the families of victims of two deadly crashes involving the company’s 737 MAX airliner, saying he and the company were “deeply and truly sorry.”

Boeing Co Chief Executive Dennis Muilenburg on Tuesday (October 29) apologized to the families of victims of two deadly crashes involving the company’s 737 MAX airliner, saying he and the company were “deeply and truly sorry.”

He was appearing before the Senate Commerce Committee to speak with U.S. lawmakers about what the company knew about its MCAS stall-prevention system linked to two deadly crashes, and about delays in turning over internal 2016 messages that described erratic behavior of the software in a simulator.

For months, Boeing had largely not acknowledged blame and, instead, vowed to make a “safe plane safer.” Tuesday’s hearing represents Boeing’s broadest acceptance of responsibility that it made mistakes, though Muilenburg’s written testimony ahead of the hearing did not describe in detail what those mistakes were.

Family members, holding photos of victims of the crash, were seated just three rows behind Muilenburg during his testimony.

Wicker addressed the families, saying: “I think about you and your loved ones everyday and I know our entire Boeing team does as well. I know that probably doesn’t offer much comfort and healing at this point, but I want you to know that we carry those memories with us every day. And every day that drives us to improve the safety of our airplanes and our industry, and that will never stop.”

On Monday, Muilenburg visited the Indonesian Embassy in Washington to meet with the ambassador and “pay our respects to those lost aboard Lion Air flight 610 on the first anniversary of the accident,” Boeing said in a statement.

(Production: Nathan Frandino)

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